・ Inquiries within one week from the date of arrival of the product (firstname.lastname@example.org) If you can, we can accept returns and exchanges.
・ However, please note that we cannot accept returns or exchanges for the following products.
- Opened (inner bag) product
- When the customer has scratches or stains
- If there is no box at the time of mailing
- In the case of a product that states that it cannot be returned on the product page
・ We will bear all shipping charges for returned goods.
・ Refunds will be made within 5 business days after the item arrives and the condition is confirmed.
(The above excludes affiliate program products)